Currently, due to COVID-19 and the situation in Ukraine, Japan Post EMS (Express Mail Service) to some countries / regions have been temporarily suspended.
Therefore, please note that items ordered by customers residing in the following countries / regions where EMS from Japan is suspended will be shipped by sea. (*)
(*) Shipping by sea takes a very long time to deliver (approx. 1-2 months). Tracking is not available for shipments by sea. Even if you contact us, we cannot check the status of your parcel. We assume no responsibility for any lost or theft.
Thank you in advance for your kind understanding.
Andorra, Austria, Azerbaijan
Bahrain, Barbados, Belarus, Botswana, Brunei, Bulgaria
Cambodia, Croatia, Costa Rica, Czech Republic
Ecuador, El Salvador, Estonia
Fiji, French Guiana
Lao People's Democratic Republic, Latvia, Lithuania, Luxembourg
Martinique, Monaco, Myanmar
North Macedonia, Norway
Papua New Guinea, Paraguay, Poland, Portugal, Puerto Rico
Reunion, Russian Federation, Rwanda
Senegal, Sierra Leone, Slovakia, Slovenia, Solomon Islands, St. Pierre and Miquelon, Sweden, Syria
United Arab Emirates, Uruguay
Venezuela, Virgin Islands